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Customer Service Representative

Job ID SBS001780 Riga, Rīga, Latvia;
Temporary Work
Solvay is a multi-specialty chemical company committed to developing chemistry that addresses key societal challenges. We innovate and partner with customers in diverse global end markets. Technology Solutions is a global leader in specialty mining reagents, phosphine-based chemistry, and solutions for stabilization of polymers. We are also a major player in phosphorus derivatives. The portfolio includes world class, leading-edge technologies and unrivalled technical service and applications expertise that support our customers in developing tailored solutions.

Job Overview and Responsibilities

•        Manage accurate order entry in Solvay’s ERP;
•        Communicate with stakeholders (mainly logistics, sales representatives, planners, product managers) to ensure compliance with internal and external procedures and timely satisfaction of customer needs;
•        Monitor deliveries to ensure high service levels and timely information handling;
•        Directly responsible for correct invoicing of customer orders.

Education and Experience

•        College or University degree or in the process of getting it and 2-4 years of work experience. Experience in chemical industry, Customer Service/Supply chain or Shared services/Global business services would be an advantage
•        Experience with ERP systems or sales support is considered an advantage;
•        Ability to travel for business up to 5% of time.

Skills

•        Fluent in English and Russian; other European languages will be considered an advantage.

Additional Information

Our offer:
•        A market-competitive remuneration package and excellent benefits;
•        Appreciation and Recognition programs;
•        Opportunities to develop your career in an international environment;
•        Professional training and inspiring opportunities to learn from the experts.

Experience

Entry level (0 to 2 years)

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