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Purchasing Customer Relations Representative - 12 months internship

Job ID 10444 Lisbon, Lisbon District, Portugal;
Solvay is a multi-specialty chemical company committed to developing chemistry that addresses key societal challenges. We innovate and partner with customers in diverse global end markets. Solvay Business Services (SBS) is the global organization supporting internal and external growth by integrating the major End-to-End administrative processes as well as the Information Services of the Solvay Group, through three strategic objectives: Strategic agility & Customer centricity - Service excellence - Talents & innovation.

Job Overview and Responsibilities:

This internship will be based in our Solvay Business Services offices in Carnaxide (Lisbon) and you'll report to the Purchasing Service Center Team Leader.

Main mission:

  • Ensure communication between Purchasing Service Center and its stakeholders
  • Deliver day to day standardized answers to process requests
  • Keeping track of the data through adapted tools
  • Deliver top quartile first touch resolution via ERP
  • Troubleshooting capabilities

Main output:

  • Perform day to day operations via request handling
  • Voice support in requester language 
  • Solution to requests via ERP edition capabilities in SAP MM and FI modules
  • Time and accuracy
  • Quality Compliance

Education and Experience:
  • University Degree (ongoing or just finished)
  • No experience required

  • Fluent in English
  • Communication skills

  • Ability to assess and adequately respond to the  needs of the internal business partner and external customer/providers



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