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Provisioning Junior Representative (French and Dutch speaker)

Job ID 10213 Lisbon, Lisbon District, Portugal;
Solvay is a multi-specialty chemical company committed to developing chemistry that addresses key societal challenges. We innovate and partner with customers in diverse global end markets. Solvay Business Services (SBS) is the global organization supporting internal and external growth by integrating the major End-to-End administrative processes as well as the Information Services of the Solvay Group, through three strategic objectives: Strategic agility & Customer centricity - Service excellence - Talents & innovation.

Job Overview and Responsibilities:
You'll be based in Solvay Business Services Carnaxide offices, allocated to a temporary project.

  • Creation of Purchase Orders in SAP 
  • Follow up of these Purchase orders mostly for delivery dates and prices in case of non-perfect matching, by applying the agreed tolerance rules/procedures
  • Follow up on material/services delivery on time 
  • Manage customer requests via ticket or phone
  • Prioritize urgent requests 
  • Maintain close relationship with our customers
  • Actively contribute in continuous improvement methodology, taking direct ownership of proposed initiatives   

Education and Experience:
  • University Degree
  • Experience in similar activities in dealing with customers / volumes

  • Fluent in French and English (Dutch will be considered as a plus)
  • Strong customer orientation
  • Excellent written and verbal communication skills
  • Detail oriented and ability to work under pressure when urgent issues arise
  • Practical person with troubleshooting capabilities
  • Excellent team player 
  • Analytical and problem-solving skills
  • Positive attitude
  • Adaptability
Nice to have:
  • Accounting background
  • Another European language
  • SAP experience



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