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End User Partner Specialist

Job ID SBS001844 Alpharetta, Georgia, United States;
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Solvay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristics.

Solvay is a multi-specialty chemical company committed to developing chemistry that addresses key societal challenges. We innovate and partner with customers in diverse global end markets. Solvay Business Services (SBS) is the global organization supporting internal and external growth by integrating the major End-to-End administrative processes as well as the Information Services of the Solvay Group, through three strategic objectives: Strategic agility & Customer centricity - Service excellence - Talents & innovation.

Job Overview and Responsibilities

Successful position holders are excellent communicators, comfortable with public speaking, enjoy solving problems, work well in team, passion for customer service, effective at cross-functional teamwork, ability to interact with operations persons on basic requests and ability work fast and on numerous requests simultaneously.
The End User Partner Specialist will report to the End-User Partner Manager. The Specialist will be responsible for a defined geographical scope (US, Mexico and/or Canada) and the full Procurement Service Line scope, which include key responsibilities:
  • to drive user performance & compliance related to Purchasing Service Line processes
  • to implement new processes, tools and best practices in collaboration with the Site Buyers
  • to support & train users and buyers in execution of their transactional activities
  • to be the dedicated point of contact for problem resolution
  • to understand and escalate operational issues within Operations (Service Center) to the Manager/Leader
  • to propose improvement opportunities to the Site Buyers and End User Partner Manager

Education and Experience

  • Bachelor degree preferred.
  • Minimum 2 years of work experience required; manufacturing experience a plus.
  • At least 5 years of experience in Procurement and/or Accounts Payable required.
  • Experience in public speaking or presenting to diverse audiences required.

Skills

  • ERP skills required; SAP skills preferred
  • Strong communication and collaboration skills
  • Customer and result orientation
  • Active listening skills and proven experience in problem resolution
  • Analytical skills
  • Marketing skills
  • Knowledge in IT tools & systems, including advanced Excel and PowerPoint
  • Multi Lingual is a bonus; Spanish or Portuguese

Additional Information

Ability to travel up to 25% including potential international

 

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Experience

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